Privacy Policy

Last updated: December 16, 2025

Traveluxe ("the Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.traveluxe.com, which is hosted on Squarespace, or when you interact with our related services, forms, and communications.

By accessing or using our website, you agree to this Privacy Policy.

1. Definitions

  • Account – A unique profile created to access certain features or services.

  • Cookies – Small data files stored on your device to enhance functionality and track usage.

  • Device – Any device capable of accessing the website (computer, tablet, smartphone).

  • Personal Data – Information that identifies or can reasonably be linked to an individual.

  • Service – The Traveluxe website and any related tools, forms, or services.

  • Service Provider – Third parties that perform services on our behalf (e.g., website hosting, analytics, email delivery).

  • Usage Data – Data collected automatically when you use the Service.

  • You – The individual or entity accessing or using the Service.

2. Information We Collect

Personal Information You Provide

We may collect personal information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Travel preferences, inquiries, or form submissions

  • Any information you choose to include in messages or requests

Automatically Collected Information (Usage Data)

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited, referring URLs, and time spent on pages

This information is collected using cookies, log files, and similar technologies.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our website and services

  • Respond to inquiries, requests, and travel planning needs

  • Send confirmations, updates, or service-related communications

  • Send marketing or promotional emails (only if you opt in)

  • Analyze website usage and improve user experience

  • Protect against fraud, abuse, or security threats

  • Comply with legal and regulatory obligations

We do not sell your personal information.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies provided by Squarespace and third-party services (such as analytics tools) to:

  • Enable core website functionality

  • Understand how visitors interact with the site

  • Improve performance and content

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

5. Sharing Your Information

We may share your information with:

  • Service Providers (e.g., Squarespace, email platforms, analytics providers)

  • Business Partners when necessary to deliver requested services or co-branded offerings

  • Legal or regulatory authorities when required by law or to protect our rights

We may also share aggregated or anonymized data that cannot reasonably identify you.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Provide requested services

  • Comply with legal, accounting, or reporting requirements

When data is no longer needed, it is securely deleted or anonymized.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is completely secure.

8. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws (such as GDPR or CCPA), including the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Request information about how your data is used or shared

To exercise these rights, please contact us using the information below.

9. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will promptly remove it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of those sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Material changes may also be communicated via email or a website notice.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

📧 info@traveluxe.com